agam79 is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, why we collect it, how it is stored, and the rights you hold over your information.
The cards below summarise our core privacy commitments. They do not replace the full legal text — please read all sections of this policy before using the agam79 platform.
All personal data transmitted to and stored by agam79 is protected with industry-standard 256-bit SSL encryption. Sensitive fields such as payment details and identity documents are encrypted at rest and in transit.
agam79 does not sell, rent, or trade your personal information to third-party marketing companies. Data sharing with partners is strictly limited to what is necessary to operate the platform and comply with legal obligations.
You hold the right to access, correct, port, and request deletion of your personal data at any time. agam79 processes all data rights requests within 30 calendar days of receipt, at no cost to you.
agam79 uses cookies solely to maintain session security, analyse aggregate platform performance, and personalise your experience. We clearly categorise cookies by type and purpose so you understand exactly what is being set.
We retain personal data only for as long as is necessary for the purpose it was collected and to meet our legal obligations. Account and transaction records are retained for a defined period after account closure in line with applicable regulatory requirements.
Our data protection team is available to handle any privacy enquiry or rights request. Reach us at [email protected] (plain text — not a clickable link) and we will acknowledge your request within 1 business day.
In this Privacy Policy, the following terms carry the meanings set out below. Defined terms are consistent with those used in the agam79 Terms & Conditions, which should be read alongside this policy.
Any information relating to an identified or identifiable natural person — including name, email address, phone number, IP address, and financial account details.
Any operation performed on Personal Data, including collection, storage, use, disclosure, erasure, or any combination thereof.
agam79, which determines the purposes and means of processing Personal Data collected through the agam79 platform.
A third-party service provider that processes Personal Data on behalf of agam79 under written instructions and contractual data protection obligations.
Small text files placed on your device by the agam79 platform that help us maintain your session, remember your preferences, and measure platform performance.
Identity and age verification documents submitted as part of the Know Your Customer process, including government-issued photo ID and proof of address.
Any reference to "we," "us," or "our" refers to agam79 and its authorised operators. References to "you" or "your" refer to any individual whose Personal Data is processed under this policy, whether as a registered account holder or an unregistered visitor to the agam79 website.
agam79 collects Personal Data in three ways: information you provide directly when registering or interacting with the platform; information generated automatically through your use of the platform; and, in limited cases, information obtained from trusted third-party sources to complete identity verification.
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (KTP or passport) | Registration form; KYC document submission |
| Contact Data | Email address, phone number, residential address in Indonesia (city, province, postal code) | Registration form; account settings updates |
| Financial Data | Bank account name and number (BCA, BRI, BNI, Mandiri, CIMB Niaga, etc.), e-wallet identifier (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history in IDR | Deposit and withdrawal requests; payment provider integrations |
| KYC Documents | Scanned or photographed copies of KTP, passport, utility bill, bank statement | Voluntary submission during KYC verification |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, session timestamps | Automatically collected via platform logs and cookies |
| Usage Data | Pages visited, games played, bet amounts, session duration, feature interactions, login frequency | Automatically collected via analytics tools |
| Communications Data | Content of support tickets, live chat transcripts, email correspondence with our team | Your communications with agam79 support |
| Responsible Gaming Data | Self-exclusion elections, deposit limit settings, cooling-off period activations, problem gambling assessments | Account settings; support interactions |
2.1 Data You Provide Directly. When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or respond to a survey, you provide Personal Data to agam79 directly. You are not obligated to provide this data, but certain information is necessary to create and maintain an account or process transactions — without it, we may be unable to provide you with some or all platform services.
2.2 Data Collected Automatically. When you access the agam79 platform, our servers and analytics tools automatically record Technical Data and Usage Data about your session. This information is collected to maintain platform security, detect fraud, measure performance, and improve the user experience. It is not used to identify you personally in isolation.
2.3 Data from Third Parties. In limited circumstances, agam79 may receive Personal Data about you from third-party identity verification providers, fraud prevention databases, and payment processors. This data is used solely to verify your identity, confirm the legitimacy of payment methods, and comply with our anti-money laundering (AML) obligations. agam79 does not purchase marketing lists or obtain Personal Data from data brokers.
agam79 processes your Personal Data for the following purposes. Where we rely on a specific legal basis for processing, that basis is noted alongside each purpose and is explained in full in Section 4.
agam79 will not use your Personal Data for any purpose materially different from those listed above without first notifying you and, where required, obtaining your consent.
agam79 processes Personal Data on one or more of the following legal bases, as applicable to each processing activity:
5.1 We Do Not Sell Your Data. agam79 does not sell, rent, or trade your Personal Data to third-party advertisers, data brokers, or marketing networks under any circumstances.
5.2 Service Providers (Data Processors). agam79 engages trusted third-party service providers to support platform operations. These providers act as Data Processors and are permitted to use your Personal Data only to the extent necessary to perform their contracted services. All Data Processors are bound by written data processing agreements that require them to maintain confidentiality and implement appropriate security measures. Categories of service providers include:
5.3 Game and Content Providers. Where you play games powered by third-party studios (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Pocket Games Soft), limited Technical Data such as session tokens and game result confirmations may be exchanged with those studios to operate the game correctly. These providers do not receive your name, contact details, or financial account information.
5.4 Legal Disclosure. agam79 may disclose your Personal Data to law enforcement agencies, regulatory bodies, courts, or other public authorities where required by applicable law, a valid court order, or a lawful government request. Where legally permissible, agam79 will notify you of such a disclosure request before complying.
5.5 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of agam79's assets, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified by email in advance of any such transfer and will be given the opportunity to request deletion of your account before the transfer takes effect.
6.1 What Are Cookies. Cookies are small text files placed on your device when you visit the agam79 website. They enable the platform to recognise your device across sessions, maintain your login state, and collect usage data for analytics and performance monitoring purposes.
6.2 Cookie Categories. agam79 uses the following categories of cookies:
| Category | Purpose | Can Be Disabled? |
|---|---|---|
| Session management, login authentication, security tokens (CSRF protection), load balancing. These are strictly necessary for the platform to function correctly. | No — disabling essential cookies will prevent you from logging in or using the platform. | |
| Aggregated usage data — pages visited, session duration, error rates — used to measure platform performance and identify issues. Data is anonymised before analysis. | Yes — you may opt out via your browser settings. This does not affect core platform functionality. | |
| Saved display preferences (such as language settings), game lobby layout memory, and personalised content recommendations based on your recent activity. | Yes — disabling functional cookies will reset your preferences on each visit. |
6.3 Managing Cookies. You can control cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies stored on your device. Please note that blocking essential cookies will prevent you from accessing your agam79 account. For guidance on managing cookies in your specific browser, consult your browser's help documentation. agam79 does not use cross-site tracking pixels or third-party advertising cookies on the platform.
6.4 Local Storage. In addition to cookies, the agam79 platform may use browser local storage to retain session preferences and reduce page load times. Local storage data does not expire automatically. You can clear it at any time via your browser's developer tools or privacy settings.
7.1 Retention Principle. agam79 retains Personal Data only for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal, regulatory, accounting, or reporting obligations.
7.2 Account Data. Personal Data associated with your registered account is retained for the duration of your account and for a period of 5 years following account closure. This retention period is required to meet our obligations under applicable anti-money laundering regulations, gaming licence conditions, and financial record-keeping requirements.
7.3 KYC Documents. Identity and address verification documents submitted during KYC are retained for 5 years from the date of submission or 5 years after account closure, whichever is later, in line with standard AML record-keeping obligations.
7.4 Transaction Records. Financial transaction records, including deposit and withdrawal history, are retained for 5 years from the date of each transaction.
7.5 Support Communications. Customer support ticket content and live chat transcripts are retained for 2 years following the date the support case was closed, to allow for dispute resolution and quality assurance.
7.6 Analytics Data. Aggregated and de-identified usage analytics data may be retained indefinitely for platform improvement purposes, as it no longer constitutes Personal Data once de-identification has been applied.
7.7 Deletion Requests. If you request deletion of your Personal Data and no overriding legal obligation prevents us from complying, agam79 will delete or anonymise your data within 30 calendar days of the verified request. Records subject to a mandatory legal retention period will be flagged, retained for that period only, and then deleted.
As a data subject, you hold the following rights with respect to the Personal Data agam79 holds about you. To exercise any of these rights, contact our support team at [email protected] (plain text — not a clickable link). We will acknowledge your request within 1 business day and fulfil it within 30 calendar days. All data rights requests are handled at no cost to you.
You may request a copy of all Personal Data agam79 holds about you, together with information about how it is processed and stored.
If any Personal Data we hold about you is inaccurate or incomplete, you have the right to request a correction at any time.
Subject to legal retention obligations, you may request that agam79 delete your Personal Data — sometimes referred to as the "right to be forgotten."
You may request that agam79 restrict processing of your data in certain circumstances — for example, while the accuracy of the data is being contested.
You may request a machine-readable export of the Personal Data you have provided to agam79, in a structured, commonly used format (CSV or JSON).
You may object to processing based on legitimate interests, and you may withdraw marketing consent at any time without affecting your account standing.
9.1 Security Measures. agam79 implements a layered approach to data security, combining technical, organisational, and physical controls to protect your Personal Data against unauthorised access, loss, alteration, or disclosure. Our measures include:
9.2 Your Responsibilities. The security of your agam79 account also depends on the strength of your login credentials and the security of your own device. You should use a strong, unique password for your agam79 account, enable any two-factor authentication options available in your account settings, and never share your credentials with any third party. agam79 will never ask for your password in an email, live chat, or phone call.
9.3 Data Breach Response. In the event of a Personal Data breach that poses a risk to your rights and freedoms, agam79 will notify affected users without undue delay and, where legally required, will also notify the relevant supervisory authority. Breach notifications will be sent to the email address registered on your account and will include a description of what data was affected, what steps we are taking, and what you can do to protect yourself.
9.4 No Absolute Guarantee. While agam79 takes all reasonable steps to protect your Personal Data, no security system is completely impenetrable. agam79 cannot guarantee absolute security against all possible threats. If you suspect your account has been compromised, contact [email protected] (plain text — not a clickable link) immediately.
10.1 The agam79 platform integrates with third-party services to provide core functionality — including game content from studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft, and payment processing via local Indonesian banks and e-wallets (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja). Each of these providers operates under its own privacy policy and data protection practices, which are independent of this policy.
10.2 agam79 selects third-party providers carefully, requires contractual data protection commitments from all providers that process Personal Data, and limits data sharing to the minimum necessary for the service to function. However, agam79 is not responsible for the privacy practices of third-party providers operating under their own separate terms once data leaves our direct control.
10.3 The agam79 website does not contain links to external third-party websites. If this changes in the future, we will update this policy accordingly and will not be responsible for the privacy practices of any external site we do not operate.
agam79 strictly prohibits access by individuals under the age of 21. We do not knowingly collect Personal Data from any person under 21 years of age. All new account registrations are subject to age verification checks, and accounts that cannot be confirmed as belonging to an adult aged 21 or over will be suspended pending verification and closed if verification fails.
If agam79 discovers that it has inadvertently collected Personal Data from a person under 21, we will take immediate steps to delete that data and close the associated account. Any deposits made by a minor will be returned to the originating payment method.
If you are a parent or guardian and believe that a minor in your care has registered an account with agam79, please contact us immediately at [email protected] (plain text — not a clickable link). We treat such reports as urgent and will respond within 24 hours. We also encourage the use of parental control software to prevent minors from accessing online gambling platforms.
12.1 agam79 primarily serves players based in Indonesia. However, given the global nature of our cloud infrastructure and some of our Data Processors, your Personal Data may be transferred to and stored in servers located outside Indonesia. Such transfers are made only to countries or service providers that offer an adequate level of data protection, whether through applicable adequacy decisions, standard contractual clauses, or other recognised transfer mechanisms.
12.2 Where Personal Data is transferred to a country that does not provide a data protection framework equivalent to that applicable to agam79's operations, we implement additional contractual safeguards to ensure that your data receives equivalent protection regardless of where it is processed.
12.3 You may request information about the safeguards in place for any specific international transfer of your Personal Data by contacting our support team at [email protected] (plain text — not a clickable link).
13.1 agam79 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will notify registered users by email and display a prominent notice on the platform for a minimum of 7 days before the updated policy takes effect.
13.2 The most current version of this Privacy Policy is always available at https://agam79.cam/privacy-policy. The "Last Updated" date at the top of this page reflects the date of the most recent revision.
13.3 Your continued use of the agam79 platform following the effective date of a revised Privacy Policy constitutes your acknowledgement of the updated policy. If you do not accept the revised terms, you may request account closure under the procedure described in the agam79 Terms & Conditions.
agam79 is the Data Controller responsible for the Personal Data collected through the agam79 platform. If you have any questions about this Privacy Policy, wish to exercise a data subject right, or want to report a suspected privacy incident, please contact us using the details below.
All privacy-related enquiries receive dedicated handling. We will acknowledge your message within 1 business day (WIB, UTC+7) and resolve standard requests within 30 calendar days.
Our support team handles all privacy and data rights requests directly. You can also review our full Terms & Conditions, learn about our Responsible Gaming tools, or check our FAQ for quick answers.